Using the “so what” method when coming to conclusions
- If we do this, then this will happen – “so what?”
- Well, then this other thing will be affected – “so what?”
- We won’t actually be able to meet our goals – “so what?”
- I won’t get my bonus – “so what?”
- I won’t feel valued… you get the point. You can continue the “so what” method ad infinitum, and it usually reveals the root drivers of a problem/issue.
Work expands to fill the time available for completion.
Productive is producing more. Efficient is producing more with less. Effective is producing the right things.
MECE = mutually exclusive collectively exhaustive. Try to make mutually exclusive and collectively exhaustive recommendations.
Translation: Your recommendations should be “either this or that” and should encompass all potential ways of solving a problem. For example, when trying to increase profit, we either increase revenues or cut costs, that’s it.
If you don’t know who the sucker at the table is, you might be the sucker.
No risk = no future.
Your dreams are possible.
Apparently, those who speak loudly are perceived as more authoritative. Similarly, those who speak more quickly are perceived as more intelligent, regardless of whether or not what they’re saying is actually sensible.
“It seems that you’re feeling anxious… is this true? If so, how come? If not, what are you feeling?
You have the power to continuously edit, interpret and retell your own story.